Don't panic, we have plenty of dog food and expect to operate throughout the current situation. Our business is remaining open.
You can't have avoided noticing that companies supplying essential goods such as dog food have a huge strain on their delivery processes at the moment. This is due to an increase in order volumes. Our warehouse is currently operating 24 hours a day to ensure you get your dog food orders as fast as possible.
There is however a slight delay on all orders placed whilst we work to catch up on all pending orders. We really appreciate your continual support and patience in light of this extraordinary situation.
We're committed to offering the best delivery service for dog food in the UK. Our customers tell us the following 4 points make them happiest!
Delivery is FREE to Mainland UK* on all orders over £30. Spend under £30 and delivery is only £3.
Don't run out of food again. Place an order before 2pm Monday-Friday and your order will be dispatched that day.
We'll send you a 1 hour delivery window by SMS on the day of delivery to make sure you don't have to wait around.
Receive your order even when you wont be home. We allow you to leave delivery instructions during checkout for when you wont be home.
*A small number of postcode areas are classed as a surcharge area by DPD. These are generally the Highlands of Scotland, and some Isles. These unfortunately have to incur a small additional charge for delivery. If this is the case you will be notified during the checkout process. If you object strongly to this charge we can waive it for orders of 2 x 12kg or 2 x 15kg bags. Just email as for details.
Any delivery instruction left is at your own risk. Unfortunately these can't be claimed for from the courier.
All delivery times are estimates - sometimes things go wrong and we can't be held accountable for events that are outwith our control.